Power outages are expensive for power companies and end users. Calculating the actual cost is difficult. Losses to the power company in profit, manpower, and equipment repairs are expensive, but are only a small portion of actual losses due to power disruptions. Community losses include disruptions to manufacturing, loss of worker productivity, inventory losses, and loss of sales.
After weeks of careful deliberation, Milsoft regrets to announce the cancellation of the 2020 Milsoft Users Conference originally scheduled to take place the 16th through the 18th of June, in Fort Worth, Texas. It’s the first time in our 31 year history that a Users Conference has been affected in this manner.
Though the geographic information system (GIS) has shaped the way public and private companies conduct business, few seem to understand just how important it has become. Learn about the various applications of GIS in different industries, including ours – Electrical Utilities!
March 18, 2020, Abilene, TX: Amid mounting U.S. concerns and warnings regarding the spread of COVID-19 (coronavirus), Milsoft and Daffron are closing public access to all of our office locations
The world is a complex place. It’s a truth we all know, but try a simple thought experiment and see if it drives the point home. Imagine that you travel to the top of a skyscraper situated in the downtown area of one of the United States’ largest cities.
Milsoft announces the acquisition of Daffron & Associates. The addition will clear the path for the intro of Milsoft customer information systems.
As Hurricane Florence approaches the East coast, Milsoft support is on call! At the present time, Milsoft IVR and OMS support teams are in storm mode and ready to help our utilities that will be impacted by Hurricane Florence!
Make it easy for your customers to access user-friendly automated customer service, when a live operator is not practical. Join the growing number of public power utilities turning to the hosted interactive voice response (IVR) system.
After about six years as a manager in the water and wastewater division for New Braunfels Utilities (NBU) in Texas, Trino Pedraza took the position of Systems Control Manager and brought his enthusiasm for thinking creatively about technology to his new Division.