March 18, 2020, Abilene, TX: Amid mounting U.S. concerns and warnings regarding the spread of COVID-19 (coronavirus), Milsoft and Daffron are closing public access to all of our office locations
The world is a complex place. It’s a truth we all know, but try a simple thought experiment and see if it drives the point home. Imagine that you travel to the top of a skyscraper situated in the downtown area of one of the United States’ largest cities.
Milsoft announces the acquisition of Daffron & Associates. The addition will clear the path for the intro of Milsoft customer information systems.
As Hurricane Florence approaches the East coast, Milsoft support is on call! At the present time, Milsoft IVR and OMS support teams are in storm mode and ready to help our utilities that will be impacted by Hurricane Florence!
Make it easy for your customers to access user-friendly automated customer service, when a live operator is not practical. Join the growing number of public power utilities turning to the hosted interactive voice response (IVR) system.
After about six years as a manager in the water and wastewater division for New Braunfels Utilities (NBU) in Texas, Trino Pedraza took the position of Systems Control Manager and brought his enthusiasm for thinking creatively about technology to his new Division.
The National Rural Electric Cooperative Association (NRECA) today announced a collaboration between N-Dimension Solutions, Inc., Milsoft Utility Solutions, and NRTC to develop “REACT,” a tool to rapidly detect cyber attacks and compromised utility systems. REACT will advance the technologies of Essence.
Amicalola Electric Membership Corporation (EMC) in Georgia has chosen the Milsoft Geographic Information System (GIS). Amicalola EMC, already a user of Milsoft Engineering Analysis and Milsoft OMS, has expanded their Milsoft E&O System with the addition of Milsoft GIS.
The Federal Communications Commission made a Declaratory Ruling on the Telephone Consumer Protection Act in a manner that favored Electric Utilities in regards to how they communicate with customers.