Texting Integrations for Utilities
Texting has really come on strong in the past few years. It is now readily accepted as common communications practice for pleasure and business. Texting has even transcended age demographics. Studies show that 80% of utility customers actually prefer outage or payment alerts via text. Both young and old are texting more than ever. In certain situations when phone services are down, texts can still be received. Because of that, texting is now pretty important part of balanced Milsoft Communications strategy.
Texting is simple and is the lowest cost method of communicating with customers.
Milsoft offers texting to our customers. The ability to send texts to or get texts from your customers fills another need. Two-way communications by texting.