Milsoft Customer Outage Alerts, Personnel Notification, and Milsoft IVR offer dynamic texting solutions. Our texting, powered by TextPower Inc., provides alerts and authentication solutions to over 100 utilities in the United States. As well, it allows for automated and ad-hoc text messages based on event triggers, such as bill reminders, disconnect notices and prepaid notices.
Milsoft has long championed the practice of integrations. We believe customers have a right to choose the tools that work best for them. The MultiSpeak Specification is a key industry-wide standard for realizing the potential of enterprise application interoperability. The MultiSpeak Specification is the most widely applied de facto standard in North America pertaining to distribution utilities and all portions of vertically-integrated utilities except generation and power marketing. To see all the different technologies that already have enjoy certified Milsoft integrations click on the button below:
Milsoft Visual Analytics, offered by Milsoft and powered by Tableau, will provide stakeholders with graphical dashboard views of critical operation metrics. Gain insight and interpret large volumes of data quickly and efficiently for consumer billing analysis, regulatory compliance, customer service levels, financial metrics, cost analysis, and more.
DTN has the most comprehensive weather expertise in the world. With its global weather station network, DTN delivers the most hyper-local, accurate, and real-time weather data available. This robust weather data, combined with Milsoft Outage Management, empowers utilities to manage weather-related outages efficiently to stay ahead of the storm.