Business Partners in Customer Information System

Invoice Cloud, an EngageSmart solution, is the leading provider of online bill payment services. Founded in 2009, the company has grown to be one of the leading disruptors in the cloud-based electronic bill presentment and payment (EBPP) space, helping institutions put customer experience first.  By switching to Invoice Cloud, clients improve customer engagement, loyalty, and efficiency while reducing churn and missed payments in the process.  With over 2,100 clients across the US and over 50 million payments processed annually, Invoice Cloud is one of the most secure, innovative, and inclusive fintech solutions in the market.  To learn more, visit www.invoicecloud.com.

Milsoft Customer Outage Alerts, Personnel Notification, and Milsoft IVR offer dynamic texting solutions. Our texting, powered by TextPower Inc., provides alerts and authentication solutions to over 100 utilities in the United States. As well, it allows for automated and ad-hoc text messages based on event triggers, such as bill reminders, disconnect notices and prepaid notices.

Milsoft Visual Analytics, offered by Milsoft and powered by Tableau, will provide stakeholders with graphical dashboard views of critical operation metrics. Gain insight and interpret large volumes of data quickly and efficiently for consumer billing analysis, regulatory compliance, customer service levels, financial metrics, cost analysis, and more.

Milner Technologies Director provides key business process automation (workflow) and document imaging. AP Workflow allows you to streamline the accounts payable workload to quickly process incoming invoices and issue payments more efficiently.

Real Vision Imaging software enables you to digitize and organize your documents for instant and secured access from the office, web, and mobile devices. Electronically search and share documents across departments to increase efficiency.

Real Vision Imaging software enables you to digitize and organize your documents for instant and secured access from the office, web, and mobile devices. Electronically search and share documents across departments to increase efficiency.

Worldpay provides secure payment processing functionality for credit and debit transactions through Daffron CIS and eBusiness.

ONLINE Utility Exchange allows you to instantly assess the delinquency risk applicants pose and charge an appropriate deposit to protect your utility. Powered by our proprietary Exchange Database, the ONLINE Utility Exchange gives you exclusive, real-time access to the payment experiences of utilities throughout the nation.

For over 20 years, CBS has assisted in building and shaping its customers’ image with their clients. Together, CBS and Milsoft offer seamlessly integrated billing and accounting print solutions. As partners, we work together to provide a unified solution for bill print, delinquent notices, checks, and more.

Milsoft has long championed the practice of integrations. We believe customers have a right to choose the tools that work best for them. The MultiSpeak Specification is a key industry-wide standard for realizing the potential of enterprise application interoperability. The MultiSpeak Specification is the most widely applied de facto standard in North America pertaining to distribution utilities and all portions of vertically-integrated utilities except generation and power marketing. To see all the different technologies that already have enjoy certified Milsoft integrations click on the button below:

Integrations