On-site Interactive Voice Response
Benefits for Management
You’re responsible for personnel, customers, and operational costs. Milsoft Communications is designed to maximize engagement by delivering precise and versatile communications tools. Moreover, communications, regardless of the method, needs to be unlimited and free-flowing. Customers can choose traditional phone calls, texting, websites, and social media to send or receive information. Milsoft can fit your organization with all the tools needed to quickly and easily communicate with customers. Communications include simple things like notifications, bill payment options, scheduling, or automated inquiries. Conversely, our system can perform functions like polling and surveys. We can also take all our services and make them available in the cloud as Software as a Service. Maintaining a whole new system is one less thing your IT needs to manage or maintain. Customers can report outages that are then automatically relayed to your outage management system. Our IVR overflow system will automatically answer the onslaught of calls while your team is free to focus on the power restoration effort.
|2024 Milsoft User Conference Information
|Milsoft All Products Brochure
|PCI Validated Payment Document
|Milsoft IVR SIP Integration
|Hardware & Software Requirements